Send the form, then photos
Best when the car is far away, you are out of town, or you want a first idea before you drive over. Describe what happened and where the damage is. When the shop replies, send three photos: the whole side, the panel at about 45 degrees, and a close-up with a coin for scale. Photos give a first read; paint depth, hidden damage and colour are judged at the car.
Book a free estimate
Best when you can bring the car in. Pick a half-hour slot online, bring the car to 4186 Domestic Ave, and walk it with Diego. Ask him what he sees, what the repair involves and which parts it needs, and ask for the estimate in writing. Take it home and compare it with any other quote.
Call the shop
Best when you have a quick question, a golf cart or a part you already bought, or you just want to talk it through first. Call (239) 261-2199 and ask for Diego. Monday to Friday 8 to 5, and Saturday 10 to 3 as listed on Google.