# Auto Body Repair FAQ, Naples FL | Diego's Auto Body

> Example preview for Diego's Auto Body LLC, 4186 Domestic Ave, Naples, FL 34104 · (239) 261-2199

[Home](/) / FAQ 
FAQ · 24 questions

# Ask it before you drive over. 

Every common question about the shop, in one place. Type a word to narrow the list, or jump to a topic.

Search the questions 
24 answers 

Booking & estimates 5 Insurance & paying 4 Paint & restoration 4 During the repair 5 The shop 4 Your information 2 

Quick answer

In short: Diego’s Auto Body is an owner-run body and paint shop at 4186 Domestic Ave, Naples, FL, open Monday to Friday 8 to 5 and Saturday 10 to 3 (Google). Book an inspection online or call (239) 261-2199, ask for an itemized written estimate before work starts, and you can ask your insurer for the shop you trust.

## Booking & estimates

**How do I book a free estimate? **

Use the booking page to pick a day and time, or call (239) 261-2199. Bring the car to 4186 Domestic Ave at your time and ask for a written estimate.

**Is the written estimate free? **

A free written estimate is offered on this example site and is still being confirmed with Diego. Ask when you book.

**What happens at the inspection? **

Diego looks at the car with you and talks through what it needs. Ask for every line of the estimate in writing before any work starts.

**Can I send photos instead? **

Yes, start with the estimate form. After the shop replies you can send three photos: wide, at 45 degrees, and close with a coin for scale.

**Can I cancel or move my booking? **

Yes. Your confirmation email has a link to change or cancel, or call the shop.

## Insurance & paying

**My insurer named a different shop. Can I still choose Diego’s? **

You can ask for the shop you trust. Policies differ, so read yours, ask your adjuster how a shop of your choosing fits your claim, and get the answer in writing.

**Should I file a claim for a small dent? **

Many drivers pay out of pocket for small damage. Get a written estimate first, compare it with your deductible, then decide.

**Can I bring my own parts? **

Ask Diego. One Google reviewer brought parts he had bought, and Diego painted and installed them.

**How can I pay? **

Google lists credit cards, debit cards and tap-to-pay. Ask the shop about anything else.

## Paint & restoration

**Will the paint on my repaired panel match? **

Diego’s paints in a booth and blends into neighbouring panels where needed. Check the panel in daylight at pickup.

**Do you restore classic cars? **

Photos on the shop’s Google listing show a Ferrari Dino 308 GT4 in bodywork, a Jaguar E-Type, a C3 Corvette and a finished Ferrari 308.

**Do you repair exotic and luxury cars? **

Cars photographed at the shop include a Ferrari 488 and a Bentley Flying Spur. Ask Diego about your car’s finish.

**Do you paint golf carts? **

Yes. Golf cart painting is part of the shop’s work.

## During the repair

**How long will my repair take? **

It depends on the damage and parts. Ask Diego for timing when you get your written estimate. This site does not promise turnaround times.

**What if more damage is found once the car is apart? **

Ask for photos of what was found and a revised written number before any extra work. Under the proposed Diego Promise, nothing extra would happen without your OK.

**Will I get updates while my car is in the shop? **

Ask how you will hear back when you drop the car off. Photo updates are part of the proposed Diego Promise.

**What should I check when I pick up my car? **

Look at the repaired panel in daylight and from an angle, check the gaps around doors and hood, look for overspray on seals and trim, and make sure every light and sensor went back on.

**Why does a painter blend into the next panel? **

Blending fades the new colour into the neighbouring panel so your eye never finds an edge. It is the standard way to make a repair disappear, especially on metallic paint.

## The shop

**Where is Diego’s Auto Body? **

4186 Domestic Ave, Naples, FL 34104. Call (239) 261-2199 before you come.

**What are your hours? **

Monday to Friday 8 AM to 5 PM, Saturday 10 AM to 3 PM, closed Sunday, as listed on Google.

**Who owns the shop? **

Diego Gauto owns and runs Diego’s Auto Body LLC. The shop holds Florida motor vehicle repair registration MV62776.

**Do you speak Spanish? **

The work-truck page is in Spanish. Mark your preferred language on the form, and ask about Spanish when you call.

## Your information

**Is the voice assistant recorded? **

Yes. Conversations with the voice assistant are recorded and transcribed so the shop can follow up, and you are asked to agree before it starts. See the privacy page.

**What happens to my booking details? **

They are used to book and confirm your inspection and to contact you about it. See the privacy page for details.

No question matches that yet. Call [(239) 261-2199](tel:+12392612199) and ask Diego.

Free written estimate

## See it in person, then decide. 

Pick a time online, bring the car to 4186 Domestic Ave, and walk it with Diego. Ask for a written estimate, take it home and compare it.

- 01 Pick a time Choose a day and a half-hour slot that suits you. 
- 02 Bring the car To 4186 Domestic Ave, Naples. Call if you are running late. 
- 03 Get it in writing Ask for every line of the estimate on paper. 

[Book your free estimate](/book/)[or call (239) 261-2199](tel:+12392612199)

Page path: /faq/
